Communicating With Bailiffs And Bailiff Companies

Always use email when communicating with bailiff companies to ensure a durable record of all interactions, which can be used as evidence in legal proceedings.

If a phone call to a bailiff's mobile is necessary, use a call recording or transcription application that captures audio via the device's speaker because bailiff companies often use anti-recording technology that mutes their side of the conversation.

Recording at the decide's speaker ensures accurate transcription and preservation of both sides of the conversation, which can serve as evidence.

You do not need to inform the bailiff that you are recording the call.

To get the most from your call transcription app, follow these guidelines

Speak at a measured pace to ensure clarity.

Avoid interrupting or speaking over the bailiff.

Clearly state your concerns and proposed resolutions, repeating key points up to three times if necessary.

Maintain a composed demeanour, allowing the bailiff to express themselves without escalating the situation.

Stay focused on the current issue rather than delving into the debt's history.

Maintain professional courtesy throughout the interaction.

If the bailiff hangs up on you, note in your transcript that the bailiff terminated the call.

By following these guidelines, you will maintain a clear and professional record of your interactions in potential legal disputes.