Stop Spam Text Messages From Bailiffs
Bailiffs and enforcement agents might use text messages to validate your number, locate you via device services, or gather banking details. Never click on links in these messages. Block and report the sender immediately.
Block and Report: Immediately block and report any suspicious numbers that contact you. Ensure to block both anonymous and private numbers to prevent further communication. After reporting, delete the text message to protect yourself from potential abuse.
Identify the Source: The number used by bailiff companies to contact you is likely linked to the information you provided when registering the vehicle associated with the traffic contravention; the number could be the number on your V5 registration document.
Avoid Clicking Links: Under no circumstances should you click on links or download applications suggested in text messages from bailiff companies. Bailiffs use links to track your location by accessing your device, taking money transfers, or gathering personal information that could lead to further harassment.
Beware of Scams: Bailiff companies may send text messages to obtain your bank details or direct you to a payment link. The bailiff may also verify your phone number or current address through these messages by getting you to respond to them.
Understand the Law: Be aware that under Section 127 of the Communications Act 2003, sending distressing or anxiety-inducing messages without a legitimate reason is illegal. Similarly, Section 2 of the Protection from Harassment Act 1997 criminalises persistent harassment. Additionally, under Section 1 of the Malicious Communications Act 1988, sending threatening messages is an offence. Section 993 of the Companies Act 2006 also holds accountable anyone within a firm who sends messages in this manner.
Do Not Engage: Avoid engaging with any text messages from bailiff companies. Engaging with these messages can confirm your contact information and make you a target for further harassment.
If you receive troubling messages from bailiffs or enforcement agents, you have effective recourse to address these issues. You can report such messages online to the Information Commissioner’s Office (ICO). The ICO has the authority to investigate the sender, potentially suspending their services and imposing fines if they are in breach of regulations.
Additionally, you can report these messages directly to your mobile phone provider at no cost by forwarding them to 7726. All major mobile operators use this number for reporting, except for Vodafone, which requires forwarding to 87726. This step helps in taking immediate action against any malicious or intrusive communications.